Six Ways to Admit You’re Wrong at Work
Six takeaways:
Admitting you’re wrong and fessing up to your mistakes fosters open and honest communications, which allow trust to be built and respect to be warranted. Here are six steps to doing it right:
- Apologize: A meaningful apology can dispel negative feeling and move the conversation towards next steps. What other people care about is your impact, not your intent.
- Take accountability: Show that you understand your error, without shying away from it. Be clear in showing them you will avoid making the mistake again.
- Act fast: Acting quickly on a mistake demonstrates humility, honesty, and personal responsibility. Issues arise when individuals and teams engage in secrecy or cover up instances or occurrences that would look poor on them.
- Offer a solution: do not simply declare ownership of your mistake, show it by preparing a recovery plan and executing it as soon as possible.
- Understand why you made the mistake and learn from it: Reflect on the mistake. Have you been overworked, or disengaged? Address the personal or systemic reasons for the error.
- Don’t be too hard on yourself — mistakes happen!: Self-demonization only delays or obscures the more productive learnings that allow us to learn from and build upon these mistakes.
From Kate Dagher for Fellow
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